customer service agent within the “engineering”/Internet crew named lisa basically HUNG UP on me when i was talking. i’ve in no way had such a inadequate practical experience just before. she was exceptionally impolite before hanging up.
I can assure you that this is the worst flight I've had in my complete daily life. My mother and partner the two concur. We fly all around the place and are not new to traveling. General it was only a horrible working experience. We skilled racism, incompetence and around worked and irritable personnel.
I would like to make this report to you. I used to be amazed which i was struggling to generate a report by cellphone. Sallianne Dale
We also are sorry that you just were not happy with the complimentary voucher that we furnished. On the other hand, the voucher was meant to Express goodwill and to generate amends in some way for the insufficient service you noted. It represents an sum we believe being good and reasonable.
I was excited to get to the three million mile stage on American Airlines and also to be awarded a Method Vast up grade. Though my husband and I've a trip vacation booked on American to Frankfort, Germany in April, I decided I want to use our Enhance and also have One more vacation journey to London. This was not prepared, but due to the up grade we chose to have an extra excursion.
Upon arrival in Panama with flight AA959 on the list of 2 luggages, a Roncato luggage, ( pics attached ) value €189 arrived damaged. I immediately went to the right office Within the airport, where by the sole remark was that they handed me a « checking Write-up Problems discover », which I enclose herewith. I spent the next day purchasing for a new luggage and trying to get in touch with all your workplaces via the telephone numbers indicated about the said document without the need of, even so, acquiring any reply – the telephone is rarely answered and the road goes blank just after several minutes of waiting around, despite which amount I dial. I Therefore carry on my travel and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once again endeavor to Speak to your Place of work in the airport, but the only tips they may give me was to problem a criticism by way of your site, which I'm now performing. In addition to the above, I do have another – and probably additional severe – criticism. At time of my reservation I paid out an additional $88 ($forty four each) for further convenience seats. To my surprise, the seats turned out to generally be the conventional – no additional – seats.
Every now and You then uncover a person who definitely do The task get redirected here They're compensated to perform. I don't just found just one , I discovered many at American Airlines .Even though traveling 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I remaining my black canvas Ralph Lauren polo keep on at the gate, I wasn't allowed off the plane to retrieve it as the doorway was closed as well as jetway eliminated.
When there was a couple of fifty percent hour to land I noticed the flight attendant who gulfstream air charter Seattle observed us be guided to seat there, Mrs Fatima, she remenbered in precisely the same minute And that i simply call him and she repeated that we actually needs to be there. Within this minute he said “please, don´t fear, I´m not anxious any longer, this means you shouldn´t be fearful anymore”.
Many of us learned from the travellers which were looking forward to our plane to reach for his or her return to Miami that as we camped in Miami, they had been returned to hotel rooms and furnished with supper and breakfast at no expense! We anticipate payment equivalent in benefit for housing and meals to you furnished to the travellers that had to remain in Roatan due to the mechanical issues with our flight.
American Airlines,I'm so unhappy !!! I had this kind of difficult time with my disabled child!! You misplaced my stroller seat belt, i needed to stroll all the way to the airport Keeping my four yrs previous daughter…and just after standing one hour for the baggage declare they told me to contact your purchaser service ,guess what? They might’nt do something!! it proceeds? unbelievable!!!
There’s practically nothing like possessing AA personnel consider above gate 46 terminal d on Sunday, November 3. Is this their breakroom? 6 fellas for an hour or so And that i see that a number of are “chiefs” around the uniform patch. I’m so happy I paid out to pay attention to Felix and Guerillmo yell and chuckle for an hour or so
Very upset using a.A. purchaser relations. My spouse went to Italy for that memorial of her mother and although she was there she got bronchitis with ear infection, subsequently the medical doctor advised her not to fly in advance of just one 7 days to clear the an infection.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed because all baggage wasn't loaded due to rain,then the baggage was loaded improperly, we taxied again for the terminal, fastened the luggage after which you can we would have liked gasoline considering that we have been delayed. We waited for someone to return to unlock the gas tank(that technique) for at least 40 mins.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de use this link Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.